What a great office environment, support staff and Doctor! Truly impressed and grateful. Was referred here by my primary care physician for potentially low testosterone level. My first impression when I walked in was of entering a posh modern-art style Manhattan hotel reception. I was greeted pleasantly and filled out my 'first timer' paper work. The office offers free Wi-Fi, so I didn't have to waste my precious cell phone data. Big plus for us busy New Yorkers. The reception is spacious and was air conditioned, offering respite from the blistering humidity outside. I was called in shortly after completing the necessary paperwork. My urologist doctor Lyudmila Emag was pleasant, professional and accommodating. The visit did not feel rushed, which is a pet peeve of mine, my concerns were heard and addressed. The nurse took my bloodwork and I left the office relieved that I was treated with the kind of service expected from a professional medical clinic. I felt supported. Promptly, a day after, I received a message from the office with blood work results and the next step in treatment. Highly recommend you give these health experts a try, they know how to treat people with care.